Systems · AI agents
Custom AI agents that know your business
An AI agent is an assistant that can read a question, look up the answer in your business information and act on it: reply, qualify the lead, book the slot, or hand over to you.
I build agents around your real information (services, prices, FAQs, policies) and test them on the questions your customers actually ask, before they ever talk to a customer. The rule is simple: the agent answers what it knows, and passes everything else to a human.
What you get
- A website or WhatsApp assistant trained on your services, prices and FAQs
- Lead qualification: it asks the right questions and sends you a summary
- Appointment booking that connects to your calendar or sheet
- Safe hand-over to you for anything the agent is unsure about
- A test report showing how it answered real sample questions
See the work

How it works
- A 15-minute callYou walk me through the job that eats your time: the follow-ups, the spreadsheet, the questions customers keep asking.
- A small working versionI build the smallest version that does the job end to end, test it on your real cases, and show you what it got right and wrong.
- Switched on, then improvedOnce you're happy it runs on its own. You get a plain-English note on how it works and what to do if something changes.
Price
Priced per job after a free 15-minute call. You get a fixed quote before anything starts.
Priced per agent after a 15-minute call. AI model and messaging usage are billed at cost.
Questions people ask
What is an AI agent?
Software that uses an AI model to understand a request and take a step: answer, look something up, fill a form or book a slot. Unlike a basic chatbot, it can handle questions it wasn't scripted for, within the rules you set.
Will the AI make things up?
It is limited to your approved information and tested before launch. Anything outside that gets handed to you instead of guessed.
Can it work on WhatsApp?
Yes, through the WhatsApp Business API, or on your website as a chat window.
How much does a custom AI chatbot cost?
Ready-made chatbot tools in India charge roughly ₹1,000 to ₹16,000 a month. A custom agent is a one-time build plus usage at cost. You get a fixed quote after a short call.
Got something to build?
Bombay Engine is a one-person studio in Mumbai run by Soham Agarwal. Happy to meet anywhere in the city.